why australian supermarkets’ plastic bag ban triggered outrage
Even comedians see value in the drama of the no-pack order.
This reaction is due to the supermarket\'s violation of the \"psychological contract\" with the customer \".
When the two big supermarkets face angry customers, they both seem to shrink back, which will only aggravate the problem.
Unlike a written legal contract, a psychological contract is a set of \"unwritten rules\" or \"expectations\" exchanged by both parties in the transaction \".
This can be between employees and employers, or between customers and retailers.
These understandings are often tacit or implicit.
They tend to be invisible, hypothetical, unexpressed, informal, or at best only partially vocal. The pre-
The forbidden psychological covenant between the supermarket and the shopper is like \"I will shop with you and in exchange you will pack what I bought into a free plastic bag.
There are hidden financial transactions between the two sides.
Shoppers spend money on groceries, and supermarkets also spend money on plastic bags.
With the change of the package ban psychological contract: \"I will shop with you, give up a plastic bag, you will also give up plastic in stores in other regions, and the environment will benefit.
\"The idea that supermarkets use corporate social responsibility strategies proves that it is reasonable to phase out light plastic bags.
Customers may be happy to give up being single.
Use the plastic ban to support a greener future, but the problem is here.
Shoppers are starting to realize that supermarkets are saving money.
Instead of giving away bags in vain)
Although they have paid the price themselves (
Pay more than 15 cents (11p)
, According to the type of re-usable bag).
Supermarkets do not maintain the end of the psychological contract by reducing the use of plastic in the store, especially on packaging.
Comments on social media largely reflect this.
When there is a breach of the psychological contract, people can retaliate and retaliate.
This can range from mild behavior, such as venting on social media, to vandalism such as changing floor inventory and stealing baskets.
Other factors complicate what people think is a breach of contract.
Unlike smaller states and regions (
South Australia, tazhou, northern territories and the act)
State law prohibits singles
Plastic bags are used by all retailers, this is a retailer
Shoppers in these smaller states quickly got used to not having free bags because they didn\'t have them anywhere. By simply back-
Supermarkets began to flip shortly after implementing the policy, which also prompted shoppers to question their intentions and integrity.
While shoppers may have accepted the reasons for the ban in the first place, the extended free bag period sends the message that supermarkets are not so serious about banning plastic bags for environmental reasons.
While Woolworths said it would direct the \"money\" earned from selling the \"good bag\" program to the youth environmental program, customers correctly questioned cost savings and revenue.
Using plastic bags is a positive first step, but this is just the beginning.
Today, customers still walk into the supermarket and see many varieties of food wrapped in plastic, putting loose fruits and vegetables into plastic bags themselves.
Due to media reports, customers are now more aware and sensitive to plastics.
They see more and more unnecessary plastic packaging, such as dry pasta with clear plastic windows in the box.
There is, of course, sufficient evidence to suggest that singles are canceled
The use of plastic bags will have a positive environmental impact.
However, there is a need for a nationally unified approach, supported by consumer awareness and education programmes.
While many state and regional governments have enacted legislation to ban plastic bags, some have also expressed opposition.
The Victorian government announced plans to ban singles last year.
Although consumers generally support the use of plastic bags, it has not yet taken effect.
Supermarkets need to open the financial aspects of plastic bags, including costs and income.
Consumers may understand that the purchase and logistics costs of changing the plastic bag option will be higher-because the bag is thicker and heavier, it will take extra time to pack differently --
Package options of size.
Distribution of net profit (
Not Gross profit)
From all re-sold
Bag options available should be provided for sustainable development programmes, research grants and education programs.
Benchmarking, measurement and public announcement of the programme is required.
If shoppers can understand their small sacrifice, they will be more receptive to change (say 15 cents)
Help the environment.
Shoppers also play an important role in the planning of things.
While it takes some time to break old habits, it is up to shoppers to remember to bring a bag with them.
If they forget, they just need to buy another one.
In the end, the psychological contract needs to be coordinated and balanced again.
To do so, governments, retailers and consumers need to work together to address this important environmental issue.
The article was originally published in the dialogue.
Read the original text.